After clicking the 'Add' button, a registration window for the Meta Business Solution Provider appears.
Please, do the following:
Click the 'Allow All' button to agree to the terms and conditions presented.
In the Create a New Account dialog: - register a new account using your email address and password
Important: Your password must contain: At least 8 charactersAt least 8 characters: Pass. At least 3 of the following:At least 3 of the following:: Pass. Lower case letters (a-z)Lower case letters (a-z): Pass. Upper case letters (A-Z)Upper case letters (A-Z): Pass. Numbers (0-9)Numbers (0-9): Pass. Special characters (e.g. !@#$%^&*)Special characters (e.g. !@#$%^&*):
- Click the Continue button.
You will receive an email notification with the Verify link. Click this link to verify your email.
Add Company details: - Select the organization type as 'Company'. - Add your Full Name (first and last name) in the field. - Add a Company name. - Choose the country or the company registration.
Check the box "I am not a robot".
Click the "Create account" button.
In the next dialog "About your number".
- Select an option "No, this number is not connected to WhatsApp Business API" - Then select an option "No, this number is not connected to WhatsApp Business APP". - Then select an option "No, this number is not connected to a personal WhatsApp account" - Click the "Confirm number details" button.
Information about the next steps in the registration process will appear. Click "Start Embedded Signup" to continue.
As a result, a pop-up dialog appears with the Facebook account authentication.
Note: if the window does not appear, ensure that your browser is set to allow pop-ups
Important: If you are not already logged in, you will need to enter the email and password of one of the following Facebook accounts (this must be a standard personal Facebook account, not a Facebook Business Account): the company’s Facebook account / the Facebook account of the company’s regional office / the personal Facebook account of the employee managing the registration / or you may need to create a new personal Facebook account for this purpose. This Facebook account is required for further work with the official WhatsApp Business API and will be linked to it.
Once you have everything prepared, start the account linking process to Meta by clicking the "Continue" button.
Complete Your Display Name: - Fill in the Display Name (Alpha Name)
Important: This is the name of your company that HCPs will see when they receive messages from your company. The Display Name (Alpha Name) can differ from your legal entity name, but ensure that this name is also reflected on the website you provided earlier and in the logo
- Select a category (default to "Other") - Provide a company description that will appear on your profile in WhatsApp - Enter your website URL
Note: These details can be easily updated later, but the Display Name (Alpha Name) can only be changed through manual moderation, so double-check that it is entered correctly.
12. Add Mobile Phone Number.
Note: Ensure that there are no active WhatsApp accounts associated with this phone number. The phone number should not have a personal WhatsApp account, WhatsApp Business account, or WhatsApp Business API account, as one number can only be linked to one type of WhatsApp account
13. Click the 'Next’ button. 14. Confirm your phone number using your preferred method and click the 'Next’ button. 15. Complete the Verification. Click the 'Finish' button. 16. After clicking 'Finish', an Activation window will appear. Do not close this window. It will take some time for Provider to activate the phone number on their end.
17. Once the activation is complete, the window will close automatically and redirect you to the OCM Admin Panel, where you will see the code for your Alpha Name. 18. Enter the Alpha Name into the OCM database. Click the 'Add & Edit Alpha Names for Campaigns' button.
19. In the pop-up window, add the name of your Display Name (Alpha Name) that you entered earlier, select the Country, and click 'Save'.