OCM is a service that serves as a tool for conducting cross-channel communication between clients and their customers. This service allows engagement with, for example, doctors, through digital communication channels. It also enables direct communication between medical representatives and specific clients via mailings, telephony, and video calls.
Possible communication channels:
Telegram
Email
SMS
Viber
WhatsApp
To access the OSM section of the system, select OSM on the panel or in the menu located on the left side.