The Orders module is a built-in tool of the cloud CRM system for sales representatives. It automates the process of replenishing pharmacy stock during a visit, serving as a link between the pharmacy, manufacturer, and distributor.

Using the module allows several key tasks to be handled at the same time:

• Processing transfer orders: quick creation of orders to the distributor on behalf of the pharmacy, with automatic submission for fulfillment and an electronic signature directly on the tablet screen.

• Availability assurance: if the primary distributor rejects the order or confirms it only partially, the system automatically redirects the remaining order quantity to the next supplier according to priority.

• Shelf audit: recording current medicine stock levels independently of the ordering process to collect up-to-date analytics.

• Supply transparency: monitoring the fulfillment status of each individual medicine, with the ability to view specific rejection reasons directly from the distributor.