To use Viber mailings, you need to register the sender’s alpha name.

Importnant:

Alpha name registration is a mandatory Viber requirement and allows recipients to correctly identify the sending company. Without an approved alpha name, it is not possible to launch mailings.

To register, you must complete the required set of documents, which will be submitted to Viber for review.

To get the full list of required documents and the forms to fill out, please contact the Proxima commercial team.

The next step is to add the alpha name to the system.