Important:
All selected filters affect all KPIs and visualizations displayed on the dashboard.
Note:
By default, the dashboard opens using the "Current Year" filter.
The selected reporting period is displayed at the top of the panel.
Available Filters
Note:
You can select more than one position from each category to display them in the report.
| Filter | Description |
|---|---|
| Selection | Reporting period mode:
|
| Year | Reporting year - select a year from the list |
| Quarter | Reporting quarter - select the reporting quarter from the list |
| Month | Reporting month - select the reporting month from the list |
| Day | Reporting day - select the reporting day from the list |
| Supervisor | Supervisor - selet the supervisor name |
| Employee | Employee - select an employee from the list |
| Employee id | Employee id - select an employee ID from the list |
| Employee position | Employee position - select an employee position from the list |
| Employee Direction | Employee Direction - select a direction from the list |
| Category | Category - select the category from the list |
| Target Group | Target group - select a group from the list |
| Call Type | Call type - select from the list |