This table consists of two tabs:
Note:
To switch between tabs press the Ctrl key on your keyboard and left-click
- Dynamic Competency Rating - Displays competency performance trends and changes over time.
Dynamic Competency Rating displays displays the average score of the double calls in the current context.
Note:
With special icons report displays increasing or descreasing the calls compared to previous calls.
- Double Calls Detailed Table - provides detailed evaluation information for operational analysis and reporting.
Available Dimensions of the Double Calls Detailed Table
Depending on selected filters and dashboard configuration:
- Employee
- Responsible Person
- Evaluation Date
- Criteria Group
- Criteria
- Call Type
Available Metrics of the Double Calls Detailed Table
- Double Calls
- Criteria Score
- Leadership
- Independence
- Efficiency