Important:
All selected filters affect all KPIs and visualizations displayed on the dashboard.
Note:
By default, all available records are displayed.Additional filtering may be applied according to user permissions and dashboard configuration.
Available filters
| Filter | Description |
|---|---|
| Actual Period | Select if we need to display an actual period in the report |
| Year | Reporting year - select a year from the list |
| Quarter | Reporting quarter - select the reporting quarter from the list |
| Month | Reporting month - select the reporting month from the list |
| Supervisor | Supervisor - select the supervisor name |
| Employee | Employee - select an employee from the list |
| Employee position | Employee position - select an employee position from the list |
| Employee Direction | Employee Direction - select a direction from the list |
| Settlement | Select from the list |
| Region | Select a region |
| Call Type | Call type - select from the list |
| Target Group | Target group - select a group from the list |
| Category | Category - select the category from the list |