Important:
All selected filters affect all KPIs and visualizations displayed on the dashboard.
Note:
By default, the dashboard opens using the "Current Month" filter.
The selected reporting period is displayed at the top of the panel.
Available Filters
Note:
You can select more than one position from each category to display them in the report.
| Filter | Description |
|---|---|
| Selection | Defines the reporting period mode. Available options: All Periods, Current Year, Current Month. |
| Year | Filters data by the selected reporting year. |
| Quarter | Filters data by the selected reporting quarter. |
| Month | Filters data by the selected reporting month. |
| Day | Filters data by the selected day. |
| Supervisor | Filters data by supervisor. |
| Employee | Filters data by employee. |
| Employee direction | Filters data by employee direction. |
| Employee position | Filters data by employee position. |
| Country | Filters data by country. |
| Activity Type | Filters data by the selected non-call activity type. |
| Archive Status | Filters data by archive status. |