If users forget their password when attempting to log into Proxima Cloud, they can reset it and register a new password using the Reset Password button.

Then click the Next button to proceed.

An email from id.admin@robots.proximaresearch.com will be sent to the user's registered email address. This email contains a secure link and instructions for resetting the password.

Please, open the email and click on the Reset Password link provided.

The user will be redirected to a secure page to create a new password.
The new password must meet the following security requirements:

• Minimum of 8 characters

• At least one lowercase letter

• At least one uppercase letter

• At least one number

• At least one special character (e.g., !, @, #)

• Password and Confirm Password fields must match

Once the new password is entered correctly, the user can complete the process and regain access to their account.