If users need to create a task or call with the same settings, they can copy the selected task or call.

To make a copy:

1. Go to the Schedule section and click the icon .

2. Select the task(s)/call(s) you need to copy.

3. Click the Copy button.

4. Select the day from the calendar and click the OK button.

Note: You can't change the scheduled time.

5. As a result, the system creates a copy of the selected task or call and displays it on the scheduled date. Users can edit the copy if needed. Click on the task or call, and then click the Edit button.