If users need to reschedule a task (delete the task or call and create it with another date), they can move the particular task or call to the selected date.
To move a task or call:
- Go to the Schedule section and click the icon
.
2. Select the task(s)/call(s) you need to move.
3. Click the Move button.
4. Select the day from the calendar and click the OK button.
Note: You can't change the scheduled time.
5. As a result, the system moves the selected task or call and displays it on the scheduled date. Users can make changes to the task or call if needed. Click on the task or call, and then click the Edit button.