For the video call to work correctly, the medical representative must meet the following requirements:

1. Install the Proxima Cloud CRM app and then sign in to the system using your username and password.
   Note: Detailed information on:

   • downloading and installing the app

   • registering in the system

2. Have access to communication channels: Email / Telegram / SMS / Viber / WhatsApp.

3. Have available invitation mailings for the video call (the content and mailing, depending on the communication channel, are created in the OSM module).