The Viber Message Delivery & Engagement Trends by Period chart displays Viber delivery and engagement dynamics over time for the selected reporting period. It helps users compare how many Viber messages were delivered, undelivered, read, or visited by recipients across days or months.
This visualization is useful for monitoring Viber campaign activity, identifying periods with higher or lower engagement, and tracking message performance trends over time.
Business Questions
The chart helps answer the following business questions:
- How does Viber delivery performance change over time?
- How many Viber messages were delivered during each period?
- How many Viber messages were undelivered?
- How many Viber messages were read by recipients?
- How many Viber messages led to link visits?
- Which days or months show the highest Viber engagement?
- Are Viber messages generating stable recipient activity over time?
Chart Controls
The chart includes the following controls:
- Day — displays Viber delivery and engagement dynamics by day.
- Month — displays Viber delivery and engagement dynamics by month.
- How much to show — defines how many periods should be displayed in the chart.
Displays the following measurements
Note
Hover over a chart segment to display detailed metrics for the selected period. This allows users to review the exact counts of delivered, undelivered, read, and visited Viber messages.
The chart displays the following KPI measurements:
- Viber Delivered Dynamic — shows the number of Viber messages delivered during the selected period.
- Viber Undelivered Dynamic — shows the number of Viber messages that were not delivered during the selected period.
- Viber Read Dynamic — shows the number of Viber messages read by recipients during the selected period.
- Viber Visited Dynamic — shows the number of Viber messages where recipients visited a link during the selected period.
Example
In the screen example, the chart is displayed by Month. Each bar represents a month and shows Viber message delivery and engagement results for that period.
For example, the tooltip shows:
- Send_DateOnly Month: 2025 May
- Viber Delivered Dynamic: 7589
This means that in May 2025, 7,589 Viber messages were delivered.
The chart also shows additional engagement values for each month, such as read messages and visited messages. This helps users compare how Viber communication performance changes from month to month.