The Viber dashboard consists of the following elements:

1 - Filters — used to select report parameters. Filters allow users to narrow dashboard data by period, user, distribution, contact, content, and other available attributes.

2 - KPI — displays key Viber communication indicators for the selected reporting period, including planned, sent, delivered, read, visited, and unsubscribed messages.

3 - Message Delivery & Engagement Trends by Period — shows Viber delivery and engagement dynamics over time. Users can switch between day and month views and define how many periods should be displayed.

4 - Message Delivery & Engagement Trends by Dimension — shows Viber delivery and engagement results by selected business dimension, such as specialization, content name, distribution name, region, or target group.

5 - Time of day when links were visited — shows when recipients interacted with links from Viber messages. Users can analyze link visits by day of the week or hour of the day.

6 - Delivered vs Read / Delivered vs Visited — shows how quickly recipients read delivered Viber messages or visited links after message delivery.

7 - Type of devices from which the link was visited — shows which devices recipients used when opening links from Viber messages.

8 - Reasons for unsent messages — displays the reasons why planned Viber messages were not sent.

9 - Reasons for undelivered messages — displays the reasons why sent Viber messages were not delivered to recipients.

10 - Detailed Viber Overview Table — provides detailed operational data for Viber communications. Users can compare planned, sent, delivered, read, visited, undelivered, and unsent message results by the selected table dimension.

11 - Measurements — allows users to customize the structure of the detailed table by selecting which dimensions should be displayed, such as year, quarter, month, direction, country, region, responsible person, employee, distribution, contact, content, or other available fields.